To ensure I can produce the best quality pet portrait for you, I need good quality photographs to work from. Make sure, when photographing your pet, that you are down at their level so as not to create any strange proportions or angles. Natural light is your friend - DO NOT use the flash!  Moody lighting by a window can work, outside is preferable where possible. 

Most phones these days have great cameras so using a camera phone is not a problem, just ensure when sending photographs to me that it is through email and you send the full sized image, otherwise I may end up with a poor quality, pixilated image that I cannot use. 

Multiple photographs are always helpful too, allowing me to have options and also get a more rounded feel for the overall appearance of the pet.